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Fred worked at a local computer store and his job was customer service. He often had to answer questions about home computers and if he didn’t know the answers, it was his job to find them. One day he was in charge of giving a seminar on basic computer trouble shooting. It was well attended by the public, and in his talk, he mentioned that everyone should have a reliable registry fix program installed on their computer. He went on to explain that this type of program can be used when a computer continue to have issues running slowly or freezes up frequently, and often times solves these types of problems.